Here are the five stages you’ll probably go through after you lost your job, got fired, or found yourself in a redundant position. Whatever they call it, the bottom line is the same: you are unemployed. These tips on coping after you lost your job are from a book called When Smart People Fail. It’s one of my favorite books on rebuilding yourself after a huge failure – especially when your identity is caught up in the thing you failed …

Here's the appeal letter I wrote to my bank, TD Canada Trust, to appeal their decision not to reimburse my checking and Visa accounts after thieves stole my purse and stole my money.